1. How do I modify the background?
You can change your site background using the background drop-down menu located on the top of the editor. You can see here how to change the Site background.
2. How do I set up a sub-navigation menu?
A Navigation widget can be confined to any group of pages in a folder. Create a new folder containing all the pages that will appear in your sub-navigation menu. Drag a navigation menu widget to your page, double click on it and assign it to the folder you just created. For more information on the subject you can see How to set up a sub-navigation menu.
3. How do I change the type style
The Style settings panel allows you to edit global text styles. You can create a new style for your text or modify one of the list. Follow the Creating or editing a type style tutorial to learn more about it.
4. Already started my site, but now I want to change the theme, how do I do that?
1. Click on the Themes button on top of the editor.
2. Click on top of the new theme to see a preview.
3. Select the theme by clicking on the Select button.
5. How do I edit a form?
We have several tutorials that could help you while editing your forms. Take a look at How to create a form.
6. How do I add a calendar to my site?
You can add a calendar using the Embed Widget. You can find different kind of calendars and other widgets at www.widgetbox.com.
If you need a calendar so your users can set an appointment, you can embed many kinds of third-party calendar and booking widgets such as Booking Bug
Take a look at this document on how to use the Embed Widget
7. Can I give my users an username and a password to get into restricted zones?
No, but you can create password protected pages that will only be available for users who know the password. You can see here how to Create password protected pages
8. How do I create a template from scratch?
You can create a template using Photoshop. After you have finished your template, you will need to Convert the PSD template to work with V6
9. What do I need to do to add my first online store?
To create your first online store you can use out PayPal widgets. To use them, you will only need a PayPal business account. Add your PayPal email to the widgets settings and you can start selling your products.
If you do not wish to use Paypal, you can also use other platforms such as Ecwid or Wazala. You can add them all to your BaseKit site using the Embed Widget. You can see our Ecommerce tutorials here.
10. Why cant I see my site when I go into www.demo123456.bksites.net?
You need to own the domain name so you can use the www before your URL. As you don't own the BaseKit domain name, what you get with us is a subdomain (a domain inside another domain).
To be able to see your site, you will need to type http:// instead of www (i.e. http://demo123456.bksites.net)
11. Can I embed flash?
Yes, you can embed flashinto BaseKit using the Embed Widget.
12. My content is gone - What do I do?
There could be a few things that can be causing this problem. You will need to Send a Request through our Support site at http://basekit.zendesk.com
What we will ask you normally could be your domain name, last time you cleared your caché, the name of the browser you are using and if you have added some code to your site. When you send your request to our support team try to include these details so we can find out sooner what was the problem with your site and a possible solution.
13. How do I get my navigation menu to drop down?
Right now we are working on a widget that will let you create drop down menus in your site without using any code. We are testing these widgets, so if you want access to them please contact our support team so we can activate them in your account. You can learn here how to Create a Drop Down menu
14. Can I transfer sites to other users?
If you have a multi site account you can't transfer the website into another account for your client. You can give him access to the site by adding a new user with an editor role. The user you add won't be able to see or edit your other sites. You can see here how to Manage Users.
If you have a single site account you can change your contact email for your clients email and give him a new password. Don't forget to change the billing information so we won't charge anything more from your credit card.
15. Is the editor accessible from an mobile device such as Iphone, Ipad?
No, you can't modify your website using an Ipad or Iphone.
16. Can you provide me a FTP access?
We can not. Cloud hosted services like BaseKit have no need of old protocols like FTP
17. If I upload my professional pictures will it be automatically encrypted against copyright theft?
No. We advise our users to upload their images using a small resolution. The images you upload can be downloaded by anyone who enters your site. If you need copyright protection you can add a watermark to your pictures using a design software such as Photoshop or Corel Draw.